Terms and Conditions
Effective date: October 27, 2026
Who we are
These Terms & Conditions ("Terms") apply to your use of sterlingpoolstn.com and to calls, texts, and other communications with Sterling Structures, LLC, doing business as Sterling Pools ("Sterling Pools," "we," "us," or "our"), a Tennessee limited liability company based in Murfreesboro, Tennessee. By using our website, submitting a form, or opting in to text messages, you agree to these Terms and to our Privacy Policy.
Use of our website
Our website is for general information about our pool construction services. Photos, renderings, pool models, prices, and timelines shown on the site are examples only. They are not offers and may change without notice. You agree not to misuse the site, attempt to access it without authorization, or copy its content for commercial use without our written permission.
Estimates and contracts
Estimates provided through our website, by phone, by text, or by email are for planning purposes and are not binding. Pricing depends on a site visit, soil and access conditions, permits, material costs, and your final selections. Any pool construction work is governed only by a separate written contract signed by you and Sterling Pools. If anything in these Terms conflicts with your signed contract, the contract controls.
SMS / text messaging terms
Program description. When you opt in, for example by checking the consent box on our website form, Sterling Pools may send you text messages about your inquiry and estimate, consultation and appointment scheduling and reminders, project updates, and customer service. If you separately opted in to marketing messages, we may also send occasional promotions and offers.
Consent. Consent to receive text messages is not a condition of purchasing any goods or services.
Message frequency. Message frequency varies based on your inquiry and project activity.
Cost. Message and data rates may apply. Check with your wireless carrier for details about your plan.
Opting out. You can cancel at any time by replying STOP to any message. After you send STOP, we will send one message confirming you have been unsubscribed, and you will receive no further texts from us unless you opt in again. You can also reply CANCEL, END, QUIT, or UNSUBSCRIBE.
Help. For help, reply HELP to any message, call us at (615) 827-2844, or email hello@sterlingpoolstn.com.
Carrier liability. Wireless carriers are not liable for delayed or undelivered messages.
Privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. See our Privacy Policy for details.
Call recording
Calls with Sterling Pools may be recorded or transcribed for quality, training, and record-keeping. By continuing a call with us, you consent to this.
Intellectual property
The text, photos, logos, designs, and other content on this website belong to Sterling Pools or are used with permission. You may not copy, reproduce, or distribute them without our written permission.
Disclaimer and limitation of liability
Our website and its content are provided "as is" without warranties of any kind. To the fullest extent allowed by law, Sterling Pools is not liable for any indirect, incidental, or consequential damages arising from your use of the website or our communications. Warranties for construction work are provided only in your signed contract.
Third-party links
Our website may link to other sites, such as social media or manufacturer pages. We are not responsible for their content or privacy practices.
Governing law
These Terms are governed by the laws of the State of Tennessee. Any dispute will be handled in the state or federal courts located in Rutherford County, Tennessee.
Changes to these Terms
We may update these Terms from time to time. The effective date at the top shows when they last changed. Continued use of our website or text messaging after a change means you accept the updated Terms.
Contact us
Sterling Structures, LLC d/b/a Sterling Pools
1566 Saddle Dr, Murfreesboro, TN 37130
Main Phone Line: (615) 827-2844
Email: hello@sterlingpoolstn.com