Stephanie Thorpe, Owner

Welcome to the world of Sterling Pools, where Stephanie Thorpe, the owner and administrative powerhouse, brings her unique flair and expertise to ensure seamless operations. As the driving force behind the day-to-day office tasks, Stephanie is a multifaceted individual who handles everything from client communications to supply ordering. Her dedication extends beyond mere business transactions; she is deeply committed to instilling a strong work ethic in her children, showing them the importance of hard work and family values.

Owner/Wife/Do-er of All Things

Stephanie Thorpe wears many hats at Sterling Pools, serving as the owner, wife, and the quintessential "Do-er of all things" in the office. Working alongside her husband, Ben, the pool builder guru, she creates a harmonious work environment that fosters synergy and supports their family. Their partnership not only enhances productivity but also contributes to a sense of fulfillment, allowing them to share in the triumphs and challenges of running a business together.

The dynamic between Stephanie and Ben is a testament to their compatibility, as they complement each other’s strengths and weaknesses. In a world where many struggle to maintain a healthy work-life balance, they are blessed to enjoy their professional relationship while navigating the demands of family life. This unique arrangement helps them to serve their clients better, ensuring that every pool project reflects their shared values of quality and integrity.

For Stephanie, the role of "Do-er of all things" embodies more than just labor; it signifies her passion for the industry and commitment to excellence. She thrives in an environment where she can engage with clients, ensuring their needs are met while simultaneously managing the logistical side of the business. Stephanie's proactive approach not only enhances client satisfaction but also fortifies the strong reputation of Sterling Pools in the community.

Expertise in Daily Operations

With a wealth of experience under her belt, Stephanie expertly navigates the myriad of daily tasks that come with running Sterling Pools. From client communications to supply ordering and invoicing system administration, she adeptly handles duties that ensure the company operates like a well-oiled machine. Her tech-savviness enables her to leverage modern tools, simplifying processes that improve efficiency throughout the organization.

Her journey in the pool industry began with challenges that honed her skills and expanded her knowledge base. Stephanie's ability to self-teach important business functions has been invaluable, allowing her to create effective management systems that streamline operations. By developing a keen understanding of her client’s needs and preferences, Stephanie goes above and beyond to provide timely communication and support.

As a picture-taker, she captures the essence of each project, documenting the stunning transformations that Sterling Pools brings to their clients' backyards. These visuals not only serve as marketing tools but also as cherished memories for families who are excited to make lasting memories in their new pool spaces. Stephanie's intense focus on detail speaks volumes about her commitment to quality and client satisfaction, ensuring that every pool project is completed to perfection.

Previous Work History and Experience

Before launching Sterling Pools, Stephanie successfully ran the office and business side of a previous company, which thrived for seven years under her guidance. This venture focused on installing pools for other companies, giving her substantial exposure to the industry. During this time, she demonstrated exceptional skills in managing inventories and establishing processes that ensured smooth operations.

One of the highlights of her previous company was the importation of fiberglass shells from Australia. Despite having no prior experience in importation, Stephanie quickly learned the ins and outs of the process, making it one of the most exciting aspects of her job. Her adaptability and willingness to step out of her comfort zone exemplified her determination and entrepreneurial spirit.

In addition to her pool industry experience, Stephanie's previous roles have included being a lead teacher at a preschool and a ten-year stint at a bank, where she rose to the position of Assistant Manager. These diverse job experiences have equipped her with unique skills that enhance her effectiveness at Sterling Pools. Her background in education has also prepared her to mentor her children, cultivating their interests while balancing the demands of family life.

Educational Background

Stephanie's educational journey is intriguing, as it primarily stems from her hands-on experiences rather than formal training. After graduating high school and attending college for a short period, she found herself drawn more to practical learning approaches. This self-directed education has proven beneficial, as Stephanie has acquired essential skills to navigate the complexities of running a business.

Throughout her career, she has continually learned from every challenge, ultimately helping her grow into the reliable leader she is today. This remarkable capability to teach herself the business skills necessary for success showcases her resourcefulness and determination. Stephanie's story emphasizes that practical experience can often be just as valuable, if not more so, than traditional education.

Her entrepreneurial spirit has inspired her to embrace every opportunity for growth and personal development. Whether diving into the nuances of importing or refining the invoicing system, she exhibits an unabashed thirst for knowledge. This relentless pursuit of competence underscores her commitment to excellence in her professional role and serves as an inspiring example for her children.

Personal Life and Interests

A devoted mother of three, Stephanie's passions extend well beyond the office as she actively engages with her children’s lives. Her children, aged 15, 12, and 5, keep her busy with their various interests and activities. From her oldest son learning to drive and managing his own lawn care business to her daughter making the cheer team and her youngest getting ready for kindergarten, Stephanie embraces the chaos and joy that family life brings.

Beyond the daily hustle, the Thorpe family cherishes time spent at the lake during summer, as it fosters bonding and creates lasting memories. These moments by the water reflect their shared values, celebrating the importance of togetherness and leisure in balancing life's demands. For Stephanie, these experiences not only reinforce her commitment to family but also serve as an essential reminder of the joys of life outside of work.

When she can carve out time for herself, Stephanie enjoys unwinding with a good book, although these peaceful moments are a rare treat. Her interests aptly illustrate her multifaceted life—a blend of business acumen, family dedication, and personal growth. This balance is pivotal, shaping who she is as both a businesswoman and a mother, forming the foundation of her journey with Sterling Pools.

Get Started With Stephanie, Ben, and Their Team

Stephanie’s journey exemplifies how passion, collaboration, and dedication can yield rewarding outcomes, both personally and professionally. Are you looking for excellent pool services from a team that goes the extra mile? Call Stephanie and her dedicated staff at Sterling Pools. Experience the Sterling Pools difference for yourself!